There is an industry wide debit card shut down. Please bring cash or use CanPay- a FREE mobile app. We have a convenient ATM on site.

Return Policy

Please note that all sales are final. No cash refunds.  

Any return must be accompanied by a receipt for proof of purchase.

Ayr Wellness can only replace manufacturer-related defects or failures on medicinal products (this excludes devices). Any products that are damaged due to user error, negligence, or misuse cannot be replaced, exchanged, or returned. Ayr Wellness is unable to accept returns for empty pods or cartridges.

PAX and G-Pen offer 1 year manufacturer warranties. All PAX Era or G-Pen device returns must be submitted through the manufacturer.

Flower products are non-refundable.  

Ayr Wellness is unable to accept product returns for reuse or resale. All products with manufacturer defects or failures must be inspected at one of our dispensary locations by the manager on-staff. If a Ayr Wellness manager notes that a product is defective or failed due to manufacturer error, the product can be replaced or exchanged for a similar product of equal or lessor value. The returned product will then be disposed of through the proper channels and protocol.

All manufacturer defects must be returned within 14 days of the date of purchase.

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Watertown Dispensary

This product has not been analyzed or approved by the Food and Drug Administration (FDA). There is limited information on the side effects of using this product, and there may be associated health risks. Marijuana use during pregnancy and breast-feeding may pose potential harms. It is against the law to drive or operate machinery when under the influence of this product. KEEP THIS PRODUCT AWAY FROM CHILDREN. There may be health risks associated with consumption of this product. Marijuana can impair concentration, coordination, and judgment. The impairment effects of edible marijuana may be delayed by two hours or more. In case of accidental ingestion, contact poison control hotline 1-800-222-1222 or 9-1-1. This product may be illegal outside of MA.